Huetiful

Easy Return / Refund Policy

REFUND POLICY

Huetiful is so confident that you’ll be satisfied with the results of the Huetiful Hair Steamer that we're willing to give you a 100% Money Back Guarantee for the first 60 days of owning a Huetiful Hair Steamer. That’s right. If you’re not satisfied with your Huetiful Hair Steamer, you can request to return it within 60 days of purchase and we’ll pay for the return shipping and refund you 100% of your purchase back. This is a No Risk offer.  

Why are we doing this? Because Huetiful is the only nationally branded hair steamer that stands behind its claims and quality. 

So what are you waiting for? Buy the Huetiful Hair Steamer TODAY!
 

EASY RETURNS PROCESS for “Huetiful Hair Steamer Buyers”
 
1.      Complete a Customer Support Form to request a REFUND or REPLACEMENT shipping label. The return shipment label will only be emailed to the requesting email address.
2.      Huetiful will have UPS email the purchaser of the Huetiful Hair Steamer a pre-paid return shipping label. The pre-paid return shipping label must be affixed to the cardboard shipping box that came with your Huetiful Hair Steamer shipment or a similar 15"x15"x10" box of your own. 
3.      Once Huetiful receives the returned product, we will verify that all original parts are in the box, then process the REFUND or REPLACEMENT. 
4.      Huetiful will electronically reimburse the credit card, debit card, or PayPal account used if the return is received within 60 days of purchase. After 60 days, Huetiful will send a refund check to the original shipping address and buyer. For security reasons, the check can only be made out to the name of the buyer. 



RETURN and WARRANTY POLICY (United States ONLY)

You may return a faulty item within one-year and receive a replacement for that faulty item. Returns must be mailed back to the Returns Center. Visit our help center and select Ask A Question to start the return/refund process or simply email support@behuetiful.com and request a pre-paid return label. Huetiful Customer Service will issue a pre-paid shipping label for you to return your steamer.  Once we receive shipment, your replacement/refund will be processed.  Please allow up to 10 business day for the process to be complete. 

 

INTERNATIONAL RETURNS and WARRANTY POLICY

We do accept returns and will refund 100% of the purchase price. Complete a form at our Customer Support page. Return requests must be made within 60 days of the purchase date. Details on where to send the return will be provided once a request has been made. Once the return has been verified, we will issue an electronic refund via PayPal. The customer will be responsible for paying for the return via whichever transportation carrier you prefer.